Set your availability for 1-on-1 appointments

Define which days and hours you are open for bookings. Use a weekly schedule, specific dates only (e.g. Oct 14, 3–6 PM), or both. Members can only pick times within your availability windows. Owners and managers can also set this up on a practitioner's behalf.

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Prerequisites

  • • Feature: Appointments must be enabled for your studio.
  • • You must be an instructor on the studio's account.
1

Open Availability

In the instructor portal sidebar, click "Availability". On a phone, a practitioner who teaches no classes also has it as one of the four tabs at the bottom. If you do not see the link, ask your studio owner to enable the Appointments feature.

2

Add a time slot for a day

The page shows Monday through Sunday. Click "+ Add Slot" next to any day you are available. A default 9:00 AM – 5:00 PM window appears — adjust the start and end times with the time pickers. Each time is three small controls: hour, minute and AM/PM, the same on every computer.

3

Read the line underneath

Each window shows what it actually offers, e.g. "1h 45m window — offers one start time for Mobile Massage (90-minutes): 10:00 AM." A window is a stretch of time, not a single appointment — clients can start at any quarter hour that leaves room for the whole service, so a long window offers a lot of start times. If that number is not the number you meant, the window is the wrong length.

4

Choose how often the slot repeats

Each slot has a Repeat dropdown: "Weekly" (every week, the default), "Every other week", or a monthly option such as "3rd Wednesday of the month" or "Last Friday of the month". For every-other-week, pick whether it starts this week or next week — that sets the on/off rhythm. A monthly slot shows up only on that one day each month.

5

Add multiple windows per day (optional)

Click "+ Add Slot" again on the same day to create a second window — useful if you take a lunch break (e.g. 9:00 AM–12:00 PM and 2:00 PM–6:00 PM). Each window can have its own Weekly / Every other week setting.

6

Block a specific date (day off)

In the "Specific dates" section, click "+ Day off" and pick a date. That date is fully blocked — your normal weekly hours are ignored and members can't book you, even if you'd usually be open.

7

Open hours on a specific date

In "Specific dates", click "+ Hours on a date", pick a date, and set a start/end time (e.g. Oct 14, 3:00–6:00 PM). Those hours are added on top of your weekly schedule for that date. You don't need a weekly schedule at all: a practitioner who only works certain dates can leave every weekday empty and add each date here — they show up for booking as soon as they have an upcoming date. The "Only work certain dates?" link under the page title jumps straight to this section.

8

Remove a slot or override

Click the × button on the right of any slot or date override to remove it. Days with no slots show "No availability set" and members cannot book those days.

9

Save

Click Save in the top right. Your availability is immediately active — members can now see your open slots when booking.

10

Owners & managers: set it up for a practitioner

You don't have to wait for a practitioner to do this themselves. Go to Instructors → click the practitioner → the Availability tab, and add the same weekly slots, days off, and specific dates on their behalf. It saves to that practitioner's calendar and behaves exactly like the instructor-portal editor.

Limits
  • • A whole appointment has to fit inside ONE window — a 120-minute service never appears in a 90-minute window, and a home-visit service that adds a first-visit intake needs the massage PLUS the intake to fit.
Tips
  • • Owners and managers can edit any practitioner's availability from the practitioner's page under Instructors — useful for onboarding a new practitioner or adjusting hours while they're away. (Managers need the booking-management permission.)
  • • Every other week is phased per slot: "from this week" and "from next week" are offset by one week, so you can stagger different days onto opposite weeks.
  • • A "Day off" always wins. If a date has both a day off and extra hours, the day off takes priority and the date stays blocked.
  • • The booking system checks your availability against your own confirmed appointments and class sessions for the same day, so you are never double-booked. If your studio has put your service in a shared room, times another practitioner has already booked in that room disappear for you too.
  • • Leave a day's slot list empty to block that day on the normal weekly rhythm — members will see "No available slots" when they pick that date.
  • • Buffer time between appointments is set on each appointment type by the studio owner, not here. You just define your working hours.
  • • To offer exactly the start times you have in mind, make each window as long as one appointment. Five 1h 45m windows on a Tuesday give five start times; one window from 10:00 AM to 11:30 PM gives 48.
  • • Check the AM/PM on both ends. A window that ends at 11:30 PM instead of 11:30 AM looks almost identical in the editor and offers a completely different day — the line underneath is there to catch exactly that.
More detail

If a linked service can't fit, an amber warning appears above the editor naming the service and the minutes it needs; widen a window (or shorten the service) and the warning goes away as you type.

Help Center - Klasly