Get help during an appointment

Every appointment has an Emergency button: call the studio in one tap, alert everyone at once, or call emergency services — without leaving Klasly or looking up a number.

ForInstructor
1

Find it on any appointment

On My Appointments, every upcoming appointment has an "Emergency" button under the other actions. It is on all appointments, not only home visits — a situation that needs help can happen anywhere.

2

Call the studio

The first button dials your studio's emergency number directly. You never have to look the number up or leave Klasly to find it. If your owner has not set a dedicated emergency number, this dials the studio's main number instead.

3

Or alert everyone at once

"Alert the studio now" notifies your owner and everyone else they have listed, immediately, by email and app notification. The confirmation screen tells you exactly who will be notified before you send. You can add a note, but you do not have to — send it empty if you need to be quick.

4

Or call emergency services

The last button dials the emergency number for the country you are in — 911 in the US and Canada, 000 in Australia, 999 in the UK, 111 in New Zealand, 112 in Ireland and most of Europe. Klasly reads the country from your phone, then from your studio. If it cannot tell, it shows no number rather than a wrong one: dial your local emergency number yourself.

5

Check that it reached someone

After sending, Klasly tells you how many people were actually notified. If it says nobody could be reached, do not wait for a reply — call the studio directly, or emergency services if you are in danger.

Limits
  • • The client never sees anything. Nothing on their side changes when you press it.
Tips
  • • Your safety comes before the appointment. Leave first if you need to; you can send the alert from your car.
  • • The alert shows your name and phone, your emergency contact, and the address of the visit, so whoever answers can act without calling you back for details.
  • • Press it twice if the first alert gets no response — a second alert is sent, not ignored as a duplicate.
  • • This is separate from the automatic overdue alarm. That one only fires 30 minutes after a visit should have ended; this one is instant, and it is the one to use when you need help now.
Help Center - Klasly