Mark a holiday or closure day

Cancel every class on a specific day with one click — credits and pass uses are auto-refunded. Nothing new can be scheduled or booked on a closed day.

ForOwnerManager
1

Open Settings → Closures

Click + Add closure.

2

Pick a date and label

Set the date and give it a label (e.g. "Independence Day", "Owner vacation"). Save.

3

Auto-cancel + refund

Every non-cancelled class session on that date is automatically cancelled and the affected bookings have their credits or pass uses refunded in one step. The reason on each cancelled session is auto-set to "Studio closed: [your label]".

4

The day stays closed

From then on nothing new lands on that date: recurring classes skip it when Klasly extends the schedule, Add Session, repeating series, the schedule import and room bookings leave it out (and tell you which dates were skipped), and no appointment time is offered or accepted — online, in the member app, or when staff book for a client.

Limits
  • • Removing a closure later does NOT automatically restore cancelled sessions — recreate them manually if needed.
  • • Appointments already booked on the day are NOT cancelled for you. When you add the closure, Klasly tells you how many are still booked — cancel or move them from Appointments.
  • • If you untick "Also cancel every class session", the classes already on that day stay on the schedule and stay bookable; only NEW things are kept off it.
  • • A session cannot be moved onto a closed day. Remove the closure first if you want to run something that day.
  • • Members who paid for a class on that day by card are refunded to their card with the closure. If one of those refunds does not go through, the day is still closed and the page says so, with a "Finish refund" link to Payments.
  • • Room rent a renter paid at booking for that day is refunded to their card. If a refund does not go through, the day is still closed and the page says so, with a "Finish refund" link to Settings → Instructor contracts → Flat & per-class fees.
Tips
  • • A closure covers the whole studio for the whole day — every class, room and practitioner. For one person's day off, use a day-off on their Availability instead.
  • • You can list multiple closure days — the page shows all upcoming ones.
  • • Owners can always manage closures. Managers need the Settings permission.
Help Center - Klasly