One row of buttons for the things you do, five tabs for the things you look at, and the facts you keep hunting for (waiver, card, credits) as chips under their name.
Under their name is a row of chips: membership status, client category, the card on file (or "No card"), class credits, account credit if they have any, whether the waiver is signed, and "Instructor" or "Minor" where they apply. They are facts, not buttons — nothing here changes anything.
Book · Assign pass · Add credit · Send form · Message · Refund. Always in that order, on every profile, so you stop reading it after a week. "Refund" only appears for the owner and for managers with the "Issue refunds" permission.
Overview (what happens next for this person, their details, tags), Bookings (appointments, retreats, class attendance), Money (class credits, account credit, passes, refunds), Documents (send a form to sign, submitted forms, guardian waiver), Notes (SOAP / treatment notes).
Removing a member lives in the "More" menu at the end of the row, not next to the everyday buttons — so a mis-tap cannot remove somebody. Test-account sign-in details are in there too.