See who booked, manage waitlists, take drop-ins, and mark no-shows or late cancels.
Click the class on the schedule, or go to Bookings → click on a session. You'll see confirmed and waitlisted members.
Click + Add drop-in to search for any member and book them on the spot. Their credit / pass is deducted automatically.
If anyone bought a single-class pass for this class and never actually booked, an amber panel appears above the list naming them, with what they paid and when. Buying a pass and booking a seat are two steps, and someone who only did the first is not on the attendance sheet and will not be emailed if the class changes — so treat the panel as part of the roster. Use + Add drop-in (or Book a member) to put them on the list. The panel only covers single-class passes that are still unused; class packs and memberships are not flagged, because not booking one particular session is normal for those.
Each booked member has a Status column with quick No-show (red) and Late cancel (amber) buttons. Click either to flag the booking — the attended checkbox is automatically cleared. Click Clear on the badge to undo.
Click the cancel button next to a member's booking. The first person on the waitlist is promoted, and the member is made whole automatically: a pass use or credit is returned, and a booking the member paid for by card is refunded back to their card. The card refund needs the Issue Refunds permission (owners always have it); a manager without it can still cancel — they just won't auto-refund the charge.