See who booked, manage waitlists, take drop-ins, and mark no-shows or late cancels.
Click the class on the schedule, or go to Bookings → click on a session. You'll see confirmed and waitlisted members.
Bookings lists the month's appointments and events alongside your class sessions, each marked "Appointment" or "Event". Click an appointment to open Appointments → Bookings, or an event to open its Manage page. When the month has any, "Appointments" and "Events" tabs appear next to All so you can look at one kind at a time.
Click + Add drop-in to search for any member and book them on the spot. Their pass is used when one covers the class; otherwise a credit is deducted if your studio requires credits and they have one. Someone with neither is still added, and nothing is taken.
Every name on the roster is a link. Click it and that member's profile opens in a new tab on the Money tab, where "Sell a pass" is — so you can take payment for someone who has run out and come straight back to the list you were working from.
If anyone bought a single-class pass for this class and never actually booked, an amber panel appears above the list naming them, with what they paid and when. Buying a pass and booking a seat are two steps, and someone who only did the first is not on the attendance sheet and will not be emailed if the class changes — so treat the panel as part of the roster. Use + Add drop-in (or Book a member) to put them on the list.
Each booked member has a Status column with quick No-show (red) and Late cancel (amber) buttons. Click either to flag the booking — the attended checkbox is automatically cleared. Click Clear on the badge to undo.
Click the cancel button next to a member's booking. The first person on the waitlist is promoted, and the member is made whole automatically: a pass use or credit is returned, and a booking the member paid for by card is refunded back to their card. A card-paid booking shows "Paid $35.00 by card" on its row, and the confirm tells you the amount before you press "Cancel and refund". Cancelling it needs the Issue Refunds permission (owners always have it): a manager without it is told to ask someone who has it, and the booking stays as it is.