Why a home visit asks for your address and a card

Booking a service at your home asks for the visit address and a saved card. The address tells your practitioner where to go; the card confirms it's really you. You're not charged when you book — only once your visit is under way.

1

Your address tells your practitioner where to go

When you book a service performed at your home, you'll be asked for the address for that visit. It sends your practitioner to the right place, and it's saved with that specific booking — if you move or update your profile afterward, an already-booked or past visit keeps the address you gave at the time.

2

A phone number for the day of the visit

You'll also be asked for a phone number your practitioner (or the studio) can reach you on that day — useful if they're running late or can't find the entrance.

3

Your card confirms it's really you

Some home-visit services require a card on file before you can book. Saving one doesn't charge you anything at booking time — it's simply proof, similar to a hotel holding a card at check-in. It also means your practitioner isn't sent to a stranger's home on the strength of a name and email alone.

4

When you're actually charged

You're charged once your visit is actually under way — not when you book, and not before your practitioner arrives.

Tips
  • • None of this is visible to other members — only your practitioner and your studio's owner or manager can see it, and only for the visits it applies to.
  • • If you move between visits, update your address in your profile — it's used for your next booking, while past and already-booked visits keep the address you gave at the time.
  • • If this is your first home visit with a practitioner at this studio, you may see two appointments back to back on your confirmation — a short Intake, then the full session. That's expected, not a double-booking.

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