Manage member credits

View, add, or subtract credits for a member.

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1

Go to the member's profile

Go to Members → click on the member's name.

2

Find the Credits section

Their credit balance is a chip in the header ("4 credits"), and the "Class credits" card is on the Money tab. The quickest route is "Add credit" in the row of buttons under their name — it opens the same box from wherever you are on the page.

3

Adjust credits

Click "Adjust Credits". Enter the amount to add or subtract, and optionally a note explaining why.

Tips
  • • Credits are consumed automatically when a member books a class.
  • • That only happens when your studio requires credits (Settings → Booking Credit Requirement). Set to "Never require credits", or on Auto before Stripe Connect is set up, members book for free and their credit balance is left untouched.
  • • If you cancel a session, credits are refunded to booked members automatically.
  • • You can undo a credit consumption if it was a mistake.

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Help Center - Klasly