Set up a multi-day retreat with pricing options, installments, and application forms.
Prerequisites
Click "Events" in the sidebar. Click "Create Event".
On the event's Edit page there is a "Time zone" field, set to "Same as your studio" by default. Leave it alone for anything you run at your own address. Your studio's own time zone lives in Settings → Booking → Time zone.
Enter the name, dates, location, description, and upload a cover image (JPG, PNG, or WebP — max 5 MB). The description uses a visual editor with a toolbar — add headings, bold/italic, lists, and dividers so a long retreat write-up stays easy to read. When you click the bullet or numbered list button on text with line breaks, each line becomes its own item — handy for turning a pasted "what's included" list into bullets in one click. The formatting carries through to the public event page. You can also add or change the image later from the Edit page.
Create room options (e.g., "Private Room - $1,200", "Shared Room - $800", "Commuter - $400"). Set capacity for each option. Add one or more photos to each room (JPG, PNG, or WebP — max 5 MB each) so guests can see what they're booking — the first photo is the cover, and the photos show on the public event page and at checkout next to each option. You can also leave this step completely empty and still publish — see the tip below on events with no room options.
In the Schedule step, add free-form text describing the event's daily agenda (e.g., "Day 1: Arrival & welcome circle. Day 2: Morning yoga, afternoon hike."). This appears above the detailed activity timeline on the public event page.
Choose "Full payment only", "Installments only" (3 equal payments), or "Both options" so each attendee picks their preferred method at checkout. Guests pay by card through Stripe, so booking opens once Stripe is connected (Settings → Payments). If it isn't yet, this step shows "Stripe isn't connected" with a Connect Stripe link — you can keep building and publish first.
Define refund tiers (e.g., "90+ days before: full refund", "60-89 days: 50%", "Less than 60 days: no refund").
Attach a custom form for dietary needs, special requests, or emergency contacts.
Set the status to "Published" to make it visible to members. Keep it as "Draft" to continue editing. Publishing before Stripe is connected is allowed: the event reads "Not bookable yet" in your Events list and on its Manage page until you connect.
Your studio's own time zone lives in Settings → Scheduling → Time zone.
Change it when the event happens somewhere on a different clock — a retreat in another state, for example — because every time belonging to that event is then shown in the zone you pick: the tablet kiosk guests book on, the confirmation and payment emails they receive, the printed day-of sheets, and the schedule you build yourself.
Deadlines run on the event's clock too. The registration deadline and each early-bird deadline are read in the event's time zone, whichever device you edit from — the zone is named next to the field, and reopening the event shows the same time you saved. "Early Bird until …" on the event page, at checkout and on your booking widget names the day in that zone.
Reuse a past event (duplicate): at the very top of the Create Event page there's a blue "Reuse settings from a past event" box. Pick any previous event and it copies everything — name, all room options (and their photos), schedule, cancellation policy, and application form. Only the dates are left blank for you to set — including any early-bird deadline that has already passed, which is cleared so last season's expired deadline can't silently kill the new event's early-bird price. A deadline still in the future is kept. Ideal when you run the same retreat format repeatedly (e.g. the same room offerings season after season).
Private is the one to use for an event that is not yours to advertise — for example when you are arranging practitioners for a retreat run by someone else. The tablet kiosk and the add-on payment QR codes keep working exactly the same on all three settings, and the Manage page gives you a "Copy private link" button to hand the link out.
Who can see an event — set it while editing the event, Step 1, under "Who can see this event".
Add a room option later and all of that comes back automatically. Pair it with PRIVATE (link only) visibility when the event is not yours to advertise.
Events with no room options: the Room Options step is optional — leave it empty and you can still publish. Use this for an event where nothing is booked by the room: one that exists only to sell add-on services (massage, sound bath) at a set place and time, or one another host runs that you are simply listing on your calendar. The public page then shows your description, schedule, gallery and the add-on services, with no Options section and no "Book Now" buttons. On a booking widget the card shows no "from" price and its button reads "View retreat" instead of "Reserve your place".
One-day events are labelled "Event" on your booking page and in the calendar, and their card button reads "View event"; "Retreat" is used when the event runs more than one day. The tab that lists them is named to match: "Events", "Retreats", or "Events & Retreats". A one-day event shows a single date everywhere, including the confirmation email.
Share a specific room option: on the public event page, each room option has a "Copy link" button. Click it to copy a direct link to just that option (for example, the "Private Room"). When someone opens that link, the event page automatically scrolls to and briefly highlights that exact option — handy for emailing a guest the room you want them to book. Anyone viewing the public page can use it; no account needed.
Save progress at any step: the setup runs across several steps (Basic Info, Gallery & Details, Room Options, Schedule, Payment, Cancellation, Application Form). Use the "Save progress" button at the bottom of any step to save what you've entered so far without leaving the page — so long descriptions and photos aren't lost if you step away. On a brand-new event, give it a name and start/end dates first (Basic Info) and "Save progress" turns it into a draft you can keep editing. If you try to close the tab with unsaved changes, your browser warns you first.
Room photos and gallery photos are automatically optimized in your browser before upload — large phone shots are resized and compressed for you, so you usually no longer need to shrink them by hand.