Return or hold instructor hours on cancellation

Cancelling a session holds the hours by default — they stay counted until an admin returns them, either at cancel time (checkbox) or later on the cancelled tile.

1

Default behavior

When a session is cancelled — whether by an admin (owner / manager) or by the instructor — the hours stay counted against the instructor's monthly allowance by default. Nothing is returned automatically. A cancellation never silently changes the instructor's contracted-hours total; it only moves the moment an admin chooses to credit hours back.

2

Return hours at cancel time, or later

When you (an owner or manager) cancel a session, the Cancel dialog now has a "Return the hours to the instructor now" checkbox — tick it to credit the minutes back as part of the cancel, so the session never counts against their monthly hours. It's available on the single-session cancel, the per-row cancel, and the bulk-cancel dialog, and defaults OFF (hours stay held). This is exactly the case where you sub a room booking in for a cancelled class and don't want the cancelled class counted. If you leave it off, you can still return the hours later: every cancelled tile in a class's Upcoming Sessions list and the Bookings card on the instructor's own profile page carry the same Return hours / Hold hours toggle. The badge shows the current state ("Hours returned" / "Hours held") plus an attribution badge — now with the actual person's name ("By Jamie Bischoff") on the instructor's Bookings card, so you can tell who cancelled without guessing.

3

You're notified when a teacher cancels their own session

When an instructor cancels one of their own sessions, owners and can-manage managers get an email (the same "Instructor bookings" notification that covers new bookings — toggle it under Settings → Notifications). It flags that the minutes are still held against the allowance and links straight to the session so you can decide whether to return them. Admin-initiated cancellations don't send this — you already know about your own.

4

Effects flow through

Whatever you set is reflected immediately on the next tier-overage report calculation for that instructor, and on the Contract Hours card total.

Tips
  • This is the audit trail you need for contracted-hours calculations — every cancellation is right there with attribution.
  • Why a count can look high: held cancellations are why an instructor's used-hours total may exceed the classes they actually taught. The admin profile, the instructor's own Room Plan, and month-end billing all use the same held-aware total, so they agree.
  • For deeper history, expand Change history on the class template (200 most recent entries).