Pause or gift your pass

Take a vacation hold so you don't lose days, or gift remaining classes to a friend.

ForMember
1

Open My Passes

In the sidebar, tap My Passes. Each of your active passes has two new actions: Pause / Vacation hold and Gift classes.

2

Pause / Vacation hold

Tap Pause, pick the last day you will be away, and confirm. Bookings are blocked through that day and open again the next day by themselves — there is nothing to press when you get back. Klasly pushes your pass expiry forward by the number of days you were paused, so you don't lose what you paid for.

3

Gift classes (class packs only)

Tap Gift classes, enter a friend's email, the number of classes to send, and an optional message. The classes are subtracted from your remaining count immediately so you can't double-spend. Gift classes appears on class packs and drop-ins that are still within their dates; a monthly pass doesn't have it, because its classes renew each month rather than carry over.

4

Recipient claims the gift

The recipient sees a Pending Gifts card at the top of their My Passes page with a Claim button. Clicking creates a fresh pass subscription with the gifted classes. They are good until the same last day as the pass they came from, and the gift has to be claimed by that day — after it, the gift is no longer offered. The recipient also gets an email saying who sent the classes and the day to claim them by.

Tips
  • • Pause limit: your hold can't extend past your current pass expiry, and a pass can be frozen for at most 90 days in total over its lifetime. If you need a longer freeze, talk to your studio.
  • • You can resume early by tapping "Resume now" — the days you were paused so far are added to your expiry, up to the 90-day total freeze limit.
  • • Back later than the date you picked? Your pass was already bookable again from the day after that date, and the days added to your expiry are the days of the pause itself, not the days after it.
  • • Gifts can be revoked if the recipient hasn't claimed yet — your classes come back to you automatically. A gift nobody has claimed is listed at the top of My Passes under "Gifts you sent": tap Take back next to it.
  • • The gift email goes out once per friend per day: if you take a gift back and send it again the same day, it shows on their My Passes without a second email. It never includes your message — that appears on their My Passes — and a member who has switched email notifications off does not receive it.
  • • Unlimited passes can't be gifted (no fixed count to share); only class packs.
Help Center - Klasly