Website enquiries and class interest

See who signed up or asked about a class on your website, and follow up.

ForOwnerManager
1

Open Enquiries

Members → Enquiries (the link appears once someone has signed up). While any enquiry is New, Activity on the dashboard also shows "n new enquiries" with a Review button, and you get an email for each one.

2

Follow up

Each row shows name, email, phone, what they are interested in and their message. Click "Mark contacted" once you have replied, or "Archive" to remove it from the list.

3

Add as member

Opens the Add member form already filled in. After you save, the enquiry moves to Contacted.

4

Class interest

People who tap "I am interested" on a class instead of booking appear under Class interest on the same page, and on the page of that class session under "Asked about this class". The instructor sees them on their session page.

Limits
  • • Enquiries come from the sign-up form and class "interested" button of your embedded website widget.
  • • Managers need the Members permission to see this page.

Related articles

Help Center - Klasly