Connect Stripe to accept payments

Link your Stripe account so members can pay online. Pick the right country up front — postal / phone / bank formats follow.

ForOwner
1

Choose your business country

Settings → Stripe Connect. Pick the Business country (defaults to your studio's timezone — change it if your business is registered elsewhere). This determines the postal code, phone, and bank account formats Stripe will ask for. It also decides the currency your account is paid in, and it can't be changed later. The Get paid step of first-time setup shows the same picker above its Connect button.

2

Click "Connect with Stripe"

You'll be redirected to Stripe's secure onboarding — enter your business type, legal details, and bank account. This typically takes about 5 minutes.

3

Return to Klasly

Once complete, you'll see a ✅ Stripe Connected status. Member payments now go directly to your Stripe account.

Tips
  • • Your studio currency is set to your Stripe account's currency when the connection completes (for example AUD for an Australian account), as long as no payment has been recorded yet. Check it under Settings → Money → Studio Currency before you set prices.
  • • Klasly prices in USD, CAD, AUD, NZD, GBP and EUR. If your country's currency is not one of these (for example Japan, Singapore, Hong Kong, Switzerland, Sweden, Norway, Denmark, Mexico or Brazil), your prices are in USD and Stripe converts each payout to your bank's currency. The country picker says so before you connect, and Settings → Stripe Connect shows it afterwards.
  • • To change your studio currency, open Settings → Money → Studio Currency and click Change. Nothing is converted: your prices keep their numbers and are charged in the new currency, and you see which prices that covers before you confirm.
  • • Once your studio has taken a payment (or holds a gift card balance or member credit) the studio currency is fixed, because past income and those balances are in it. Contact support@klasly.app if it has to change.
  • • Prices on your booking pages, event pages and in the member app are shown in your studio currency. Dollar currencies (USD, AUD, CAD, NZD) show a plain $, the way your own customers write it; pounds and euros show £ and €.
  • • If setup is incomplete (e.g., you left Stripe's page mid-way), return to Settings → Stripe Connect and click "Continue Setup."
  • • Stripe doesn't allow changing a Connect account's country after it's created. If the postal code or phone format doesn't match your country, click Disconnect and start over while onboarding is still in progress — pick the correct country and reconnect. The old account is abandoned and can be deleted from your Stripe dashboard later.
  • • Stripe Connect must be set up before members can purchase credits, subscriptions, or studio passes. You can still create your classes, passes, gift cards, intro offers and service packages first — each shows "Not on sale" until Stripe is connected, and buyers are not shown them until then.
  • • You need a bank account and government ID to complete Stripe setup.
  • • Stripe may take 1-2 business days to verify your account. You can still set up classes in the meantime.

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Help Center - Klasly